Water Authority Notice

The Authority is changing the company that processes ACH & credit card payments for their billing system.  The customers that have already signed up for monthly automatic payments either through the office or on the portal will only see a change in the processing date from the 25th to the 22nd (tentatively).  This change is taking place this month.

For customers who log in and make their payments on the portal, you will incur a charge of $1.50 for an “e-check” and the credit card charge may change.  If you wish to eliminate the charge for processing, you will need to set up a monthly payment through the office “backend”.  These payments will not be charged the processing fee.  Those of you that currently have your account set to pay monthly through the portal will be transferred over to the new system at no charge as well.

Please call the office if you have any questions.

Thank you!

NOTICE TO RESIDENTS

Road Closure Notice – Orchard Road

WTMA Offers Portal for Payments & Account History

The Authority offers a web portal, wtmapa.authoritypay.com, where you can review your water/sewer account and pay your bills by entering your checking/savings account number and routing number at NO cost. Reoccurring payments from your checking or savings account can also be set up through the portal, or by contacting the office to set that up for you. Credit and debit cards are also accepted, but a usage fee applies.

To set up portal access, you will need a copy of your bill for the numbers required to register your account the first time. You will need both the account number and the CID number that are printed on your bill. If you are having trouble getting signed up, give the office a call and we’ll walk you through the process or help you set it up from here.